FAQ

Corona Virus COVID19

During the Pandemic Paper Moon​ can not trade through the shop located in Dore Village. We are however able to provide all goods using the web site.

If we don't have the item you want on the web pages please call me and I will endeavour to respond with the item you want.

Thanks so much to all our customers this is a really challenging period for all of us and all businesses. Your support for Paper Moon is really appreciated.

Stay Safe and see you in person soon xx

How Do I Place An Order?

Please place your order and I will confirm delivery back to you within the next 24 hours.

Payment and Shipping

 

The web pages confirm that you can pay by PayPal or using a Visa or Mastercard credit or debit card.

Orders will be delivered locally in S17 and S11 within 48 hours.

Parts of S7, specifically Millhouses will also be delivered within 48 hours.

If you live further than the Sheffield postcodes above orders will be dispatched by Royal Mail and should arrive within 2-3 days.

Gift Wrapping

If your item is a gift we gift wrap all jewellery items ordered from the web pages at no additional cost.  ​

Secure Ordering & Payment Options

Paper Moon uses secure on-line payments provided by our web hosting service. If you use PayPal we are able to take payments in this way.

Returns & Refunds

Refunds and return will be accepted for damaged goods in original packaging and supplied with the original receipt or order number. Postage and packaging is to paid by the customer for return.

 

Privacy Policy

Your data will be stored securely in line with current legislation. No payment details are retained by Paper Moon.

© Created by Lilley Design Studios 2020

Paper Moon

28 High Street, Dore

Sheffield. S17 3GU

07505139148

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